Why I’m the Right Trainer for Your Organization

My journey in sales and customer relations began when I was just 12 years old. While most kids were focused on school, I was already immersed in the world of business—working in my family's wholesale grocery store in Alexandria. I wasn’t just helping out; I was negotiating with suppliers, selling to small retailers, managing relationships, and learning the real-life dynamics of commerce. These early experiences shaped my understanding of customer behavior, communication, and trust building.

Later, I pursued a degree in Education at Alexandria University. While studying, I never left the world of sales. Instead, I merged both worlds—bringing together my practical experience in sales and customer service with academic knowledge about how people learn, grow, and improve. This unique combination is what laid the foundation for my journey as a trainer.

I began working as a freelance trainer, designing and delivering training programs in areas like sales, customer service, persuasion, leadership, and personal development. I’ve trained over 500 professionals across Egypt and the UAE. My sessions aren’t just theoretical—they’re deeply rooted in real-life business experience, tailored to meet the needs of learners at all levels: entry-level employees, mid-level professionals, and even managers.

When I worked at iPay (a DU franchise), I wore two hats: sales executive and trainer. I coached the team, helping them exceed performance targets by 130%. I trained new hires in communication and problem-solving, and supported my colleagues to improve customer satisfaction and retention. It proved that my training wasn’t just informative—it was impactful.

As a bilingual trainer fluent in English and Arabic, I bring a deep cultural understanding and the ability to connect with diverse teams. I specialize in making complex concepts simple and actionable. Whether I’m running a one-on-one coaching session, a team workshop, or an online course—I focus on creating learning experiences that drive real results.

What I Will Bring to Your Center:

• Customized training programs that match your organization’s unique needs.

• Practical, engaging delivery that leads to real behavior change.

• Experience in both physical and digital training formats.

• The ability to train in both English and Arabic.

• Proven impact on employee performance, sales, and customer satisfaction.

I don’t just train—I inspire, guide, and transform. I understand what it takes to build skills, change mindsets, and create long-term growth for both individ
uals and businesses.

I’m excited about the opportunity to bring this experience to your team—and to help take your training center to the next level.

If you’re looking for a trainer who brings real experience, passion, and results—let’s connect.

0503977929 / stevensaad09@gmail.com

·         Online Course: The Art of Persuasion for Work & Everyday Life : https://www.udemy.com/course/the-art-of-persuasion-for-work-and-everyday-life

·         YouTube Playlist: Persuasion & Communication Skills Training : https://www.youtube.com/playlist?list=PLw6n0A11SGW4sjucuVc3mbmY39J7j4xJS

·         Udemy Course: Communication, Public Speaking & Negotiation Skills : https://www.udemy.com/course/stevenskills

·         Udemy Course: Persuasion Skills for Work & Daily Life : https://www.udemy.com/course/artofpersuasion

·         My blog for more courses and articles : https://stevensaad.blogspot.com/?m=1